Performance Solutions International Releases
“Business of Retail Banking”

Randolph, NJ. – March 4, 2009 Performance Solutions International (PSI), a leading training organization providing world-class financial services industry training solutions, today announced the release of a new and more detailed version of its course“Business of Retail Banking.” 

Business of Retail Banking builds on Performance Solutions International’s Inside Financial Services curriculum and provides learners with more advanced industry insight. Business of Retail Banking focuses on the following topics:

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Branch banking, including:
- Branch operations
- Branch IT ecosystem
- Branch transformation

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Retail Lending, including:
- Loan origination, underwriting and closing
- Loan servicing
- Default management
- Current business and IT issues

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Operations, including the IT ecosystems and current challenges associated with:
- ATMs
- Contact centers
- Internet banking
- Mobile banking
- Cross-channel integration

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Industry issues and challenges, including:
- Global financial crisis and economic aftermath
- Increased competition
- Controlling costs and improving efficiency
- Product expansion
- Customer retention
- Geographical expansion

bullet Regulatory compliance in retail banking
bullet Key executives in retail banking

About PSI’s Financial Services Industry Training Curriculum

PSI’s Financial Services Industry Training Curriculum is structured as a multi-level curriculum that provides a comprehensive, cost-effective and proven approach to today's industry training requirements for both new and experienced employees.

To ensure the training solution is successfully implemented, PSI delivers the training in a format that best meets the needs of your audience. PSI is not tied to any one form of deliverable and has experience developing programs in a number of ways, including instructor-led workshops, self-paced interactive e-learning solutions, webinars, business simulations and blended solutions.

About Performance Solutions International

Performance Solutions International is a global provider of industry training and performance enhancement solutions within the financial services industry.  Our proven training solutions and custom capabilities provide clients with solutions tailored to their specific needs.   Our clients include leading Financial Institutions, Solution Providers and Professional Services firms. The synergy of our client mix provides Performance Solutions International with a unique perspective of the financial services industry. Performance Solutions International is headquartered in Randolph, New Jersey, USA. For more information visit: http://www.goto-psi.com.

For More Information, please contact: 

Jill Gualtieri
Performance Solutions International
810.229.2844
info@goto-psi.com

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